Technical Hotline

We are a service provider which can develop, implement and carry out custom support solutions for you.

Our team provides friendly and competent support for your customers in many languages. Various communication processes can be adapted to your needs.
 
Our supply consists of the installation of a technical hotline resp. an order- and complaint processing.

Our highly specialized technical hotline takes care of your products in pre- and aftersale and assists your customers with the proper utilization and with problems.

A few examples:

Technical hotline for devolo AG

• support for the devolo network technology, dLAN PowerLine, DSL, ISDN & Analogue and B2B products
• support via e-mail, telephone and fax
• support in German, English, French and Dutch
• Mo. - Fr. 09:00 - 20:00

Product hotline for Mäurer & Wirtz GmbH & Co. KG

• advice, order- and complaint processing for 4711, 4711 Ice and Magic Moments
• support via e-mail, telephone and fax
• support in German and English
• Mo. - Fr. 09:00 - 18:00

Technical hotline for CyberLink Corp.

• support for CyberLink Multimedia- and Home Entertainment applications (PowerDVD, PowerCinema, etc.)
• support via e-mail, telephone and fax
• support in German, English, French, Dutch, Spanish and Italian
• Mo. - Fr. 09:00 - 18.00